Please allow 7 - 14 days for delivery as all garments are made to order. When you check out, you will be able to choose which delivery service you would like. The checkout will explain the options.
Delivery time over holiday periods may be longer.
If you are ordering for an occasion, please order at least 3-4 weeks in advance so that you have time to exchange if needed.

IMPORTANT NOTE: Due to industrial action by Royal Mail staff you may experience delays in receiving your order. For further information please contact your local post office or visit the Royal Mail website. We apologise for any inconvenience this action may cause.

Discreet Packaging
All parcels are sent in plain packaging.

What if your order doesn`t arrive when you expect?
If your UK delivery is more than 4 working days overdue, please contact us.

To guarantee delivery, we must have proper and complete addresses and make one delivery charge per delivery address. A day phone number is required in case we need to contact you.  

We can dispatch to your preferred delivery address with a signature required on delivery to ensure safe arrival.

Delivery is free for all UK addresses.

We can deliver to all international territories but we may require an additional delivery charge to be paid.

If you would like us to ship your goods outside of the UK, please contact us either by telephone, email (customercare@kissandtellwear.co.uk)
or via our Contact page.

We use an international signed for service, and a signature is always provided when the parcel has been confirmed as delivered.

Please note: any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Western Europe. Around 5-14 Working Days for the rest of europe, and 7-28 working days for the rest of the world.

If you have any queries please email customercare@kissandtellwear.co.uk.